Queue Management
QSystem Queue Management Systems are used by companies to manage and monitor customer waiting areas. QSystem solutions create a more relaxed atmosphere for your customer, allowing them to sit in comfort or browse your products while they wait for service.
Management can better allocate their staff to the most popular service areas, monitor customer throughput and waiting times.
QSystem solutions are popular in Hospitals, Banks, Tax Offices, Retailers and any locations where customers queue for service.
Staff are free to concentrate on one customer at a time without having to manage a queue of customers.
The QSystem platform is highly customisable, with three main tiers of functionality:
- QSystem is a full featured, scalable, Queue Management System for waiting areas with 10 to 200 service desks
- QSystem Lite is a lightweight solution for waiting areas with up to 8 service desks. Available with Radio-Frequency handheld terminals, ideal for smaller locations with roaming sales assistants
- QVision is a Content Management System for displaying integrated advertising or promotional material alongside Queue information on flat screen TVs
- QStat is a powerful reporting package for generating reports for monitoring customer throughput, service popularity, waiting times and staff performance
QVision - LCD Display