CASE STUDIES
SERVAL IS THRIVING IN MANY IRISH HOSPITALS
As Serval rolls out to more and more hospitals, it has proven adaptable to the different processes and requirements each hospital presents. From plating on the ward to on-demand ordering, Serval provides a structure that reduces inefficiencies and puts the patient first.
UPAY MAKES LIFE EASIER FOR EMPLOYEES AND EMPLOYERS
A Major technology company in Ireland found itself in a situation where they provided pioneering technology to their customers, but did not mirror this with their own staff dining. They needed a Cashless EPOS solution that was not only functional, but also in-line with their innovative image. The point of sale system they were using was dated and didn’t run as it should. The functionality of the system didn’t allow them to offer their staff the promotions and meal deals they wanted, they couldn’t check account queries or charge to an account if the person forgot their card. This in turn lead to longer queues, constant account discrepancies, loss in takings and took up a lot of the catering staff time trying to rectify these issues.